At GreenGate Europe A / S (“”), we give high priority to data security and confidentiality. This Privacy Policy sets out clear guidelines for GreenGate's way of processing your personal information. In the following, we explain how we use the personal information that you leave and / or provide when you visit our website, as well as when you use the various services on our website. We continuously update our personal data policy in accordance with internal processes and current legislation.

The website is operated and owned by:

GreenGate Europe A / S
Strandvejen 781
2930 Klampenborg
CVR: 14219102

Tel .: +45 39 96 06 00 (open Monday to Friday from 9-16)




You will always be informed in connection with the collection of personal information about you. The personal information we collect may include, for example, your name, your e-mail address, your home address, your telephone number and similar identification information, information about an online purchase and about your navigation on the website.

It will always appear in connection with the submission of information whether the submission is voluntary or necessary for the implementation of the desired action, for example the implementation of a trade in our webshop.

The collection of your personal information takes place in one or more of the following cases:

- When you buy items online at
- When you sign up for the GreenGates newsletter
- When you create a customer account at
- When you sign up for GreenGate's customer club
- When you enter one of GreenGate's contests

Even if you use your email address in more than one of the above cases, your information will only be collected and registered in one place. This means that your information can be reused, for example, when you shop with us, and you also avoid receiving the same marketing material several times.




Personal information is all kinds of information that to some extent can be attributed to you. When you use our website, we collect and process a number of such information. This happens, for example, if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, otherwise use services or make purchases via the website.

The information is used to identify you as a user and show you the ads that will be most likely to be relevant to you, to register your purchases and payments, as well as to be able to provide the services you have requested, such as. to submit a newsletter. In addition, we use the information to optimize our services and content.

Personal information is collected and used for the following purposes:

- Execution of orders in our webshop
- Subscribe to newsletter
- Customer club administration
- Administration of user account / profile
- Participation in competitions or other events
Submission of other marketing materials, including invitations to events and assignment of value codes
Collection and evaluation of consumer reviews
- Overview of purchase history
- Statistics
- Other marketing initiatives

We point out that the use of your personal information for the submission of marketing material only takes place if you have previously given your express consent, unless the law allows us to contact you without you giving your consent first.

GreenGate keeps statistics on which areas of the website our users visit as well as which products are the users' favorites. This data does not contain personal information. With the help of the collected data, knowledge of the users' use of the website is gained. This information is used to improve the website. On the other hand, we use data on all our users' navigation to understand how our users as a group use, and on this basis try to make the website better. We can not see where you are coming from or surfing the Internet when you leave our site. We do not sell or otherwise pass on information about our user's use and navigation on our website. And we do not sell or pass on your purchase information to third parties.




Your personal information will not be passed on to a third party without your permission. However, information for the purpose of delivering goods is passed on to the shipping company used by Greengates.

Furthermore, in certain circumstances and in accordance with the law, it may be necessary to pass on information to public authorities or the police. For example, information can be passed on to the police in case of suspected credit card fraud.

In the event of restructuring or the total or partial sale of the company, any transfer in such connection will take place in accordance with the legislation in force at any given time for the processing of personal data.




Your personal information is passed on to GreenGate's partners, who provide services on behalf of GreenGate, for example in connection with the sending of newsletters and the payment of sending your order. These affiliates only process the personal information on behalf of GreenGate and in accordance with GreenGate's instructions.




We store the information we have registered about you for 2 years from the end of membership. This storage period is determined on the basis of the consideration of a possible complaint about items purchased on our website.

Transaction information is kept for 5 years from the transaction date, cf. the Accounting Act.




We delete your personal information when we no longer need to process it for the fulfillment of one or more of the purposes stated under "Use of personal information". However, the information can be processed and stored longer in anonymised form.




According to the Data Protection Regulation, you have a number of rights in relation to our processing of information about you:

- You have the right to insight and correction of your information
- You have the right to limit the processing of your information
- You have the right to transmit information
- You have the right to object to our processing of your information
- You have the right to request the deletion of your information

You can request that your personal information with GreenGate be deleted at any time. Your information will be deleted at your request if one of the following criteria applies:

You object to the processing of your personal data and GreenGate is not obliged to process them on any other basis

- The information turns out to be incorrect
- No longer required to fulfill the purpose for which they were collected
- The information has not been processed in accordance with the rules

You can read more about your rights in the Danish Data Protection Agency's guide to the data subjects' rights, which you will find at


You can revoke the consents that you have given to us at any time. We will then delete your information unless we can continue processing and / or storage on other grounds. If you wish to withdraw your consent, you can contact us at and at +45 39 96 06 00.


If you want us to update, change or delete personal information that we have registered about you, want to access the personal information that is processed about you, or if you have questions about the above guidelines, you can contact us at or to +45 39 96 06 00. You can also write to us at the following address:

GreenGate Europe A / S
Strandvejen 781
2930 Klampenborg


If you wish to complain about the processing of your personal information, you can contact us by e-mail, telephone or letter as indicated above. You can also contact the Danish Data Protection Agency, which you can find at